Ts & Cs

The Tees and Cees of Your Treatment


In this section you will find your guidelines to finding, booking and enjoying your perfect treatment. Please read through carefully, or click on your printable download if you would like to keep a copy for a future reference.


When choosing your ideal treatment, use all the available information. Browse the website, blog posts, social media and reviews to get an idea of what is it that you need. There is a lot of great advice out there to help you make a better choice.

If using the message box on the website, you should get your reply within a few hours, but at busy times you might wait up to 24 hours.

Try to fit as many of your questions and requests into your initial message, as it will really speed up our communication. Don't forget to mention your chosen treatments, questions about them and choice of preferred appointment dates and times.


Your treatment needs to be paid for in full at the time of booking your appointment. You can choose to pay by PayPal payment while booking through the website, or bank transfer upon reserving your slot by phone.

Gift vouchers are to be paid for at the time of ordering, before receiving the hard copy or a printable version.

Your session at Maya's Healing Hands is secured by full payment, no less than 24 hours prior to the start of your treatment.

Upon receiving a confirmation message, your appointment is secured and obligatory, all no shows or late cancellations (less than 24 hour notice) are charged at the full price of a treatment and non refundable.


If for any reason you can't make it to your appointment, you can either change it or cancel it free of charge up to 24 hours prior to the treatment time.

A late cancellation fee of a full treatment price applies to all the treatments cancelled less than 24 hours prior to treatment.


If for any reason you should fail to pay your late cancellation fine, the next appointment will only be secured after clearing the debt and paying for the next treatment in full at the time of booking.

Repeat offenders might be blacklisted from Maya's Healing Hands booking system.